Privacy Policy

Your privacy is important to us. It is Better Image Solutions policy to respect your privacy regarding any information we may collect from you across our website, and other platforms we own and operate

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
We don’t share any personally identifying information publicly or with third parties, except when required to by law. Text messaging opt-in data will not be shared with any third-party agencies.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you wish to be removed from receiving future communications, you can opt out by texting STOP, QUIT, END, OPT OUT, CANCEL or UNSUBSCRIBE.
Your continued use of our website will be regarded as an acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

SMS/Text Message Privacy
Information We Collect
If you choose to opt in to our SMS notification service, we collect your mobile phone number along with your consent to receive text messages. We also record the date and time of your consent.
How We Use Your Phone Number
Your mobile phone number is used solely for the purpose of sending you account-related notifications that you have opted in to receive, including:
  • Project status updates
  • Meeting and consultation reminders
  • Support ticket notifications
  • Service delivery confirmations
We do not send marketing, promotional, or advertising messages via SMS.
Information Sharing
We do not sell, rent, or share your phone number with third parties for marketing purposes. Your phone number may be shared with our SMS service provider (Twilio) solely for the purpose of delivering text messages to you. Our service provider is contractually obligated to use your information only to provide SMS delivery services and must maintain the confidentiality of your information.
Data Retention
We retain your phone number and SMS consent records for as long as you remain opted in to receive messages. If you opt out by replying STOP, we will retain a record of your opt-out to ensure we do not send you further messages, but we will no longer use your phone number for messaging purposes.
Your Rights
You have the right to:
  • Opt out of SMS messages at any time by replying STOP to any message
  • Request information about what data we hold about you
  • Request deletion of your phone number from our SMS list
To exercise these rights, reply STOP to any message or contact us at [email protected].
Consent
SMS notifications are completely optional. By checking the SMS consent checkbox on our registration form and providing your phone number, you expressly consent to receive recurring automated text messages from Better Image Solutions. Consent to receive SMS is not required as a condition of purchasing any goods or services. You can use all of our services without opting in to SMS notifications.
SMS/Text Message Terms and Conditions
Program Description
Better Image Solutions offers an optional SMS notification service to keep clients informed about their accounts, projects, and services. By opting in to this service, you agree to receive recurring automated text messages from Better Image Solutions at the mobile phone number you provided.
Opting In
You may opt in to receive SMS notifications by completing our registration form at https://betterimagesolutions.com/account-notification-registration/ and checking the SMS consent checkbox. Opting in is completely voluntary. Consent to receive SMS messages is NOT required as a condition of purchasing any goods or services from Better Image Solutions. You may use all of our services without opting in to SMS notifications. If you do not opt in, you will continue to receive all communications via email.
Message Types
If you opt in, you may receive the following types of messages:
  • Project status updates (e.g., website ready for review, logo files completed)
  • Meeting and consultation reminders
  • Support ticket status notifications
  • Service delivery confirmations
  • Account alerts and important notifications
We do not send marketing, promotional, or advertising messages via SMS.
Message Frequency
Message frequency varies based on your account activity. You may receive up to approximately 10 messages per month, depending on your projects and service requests. Some months you may receive fewer messages or none at all.
Message and Data Rates
Standard message and data rates may apply to any messages sent or received. Please check with your mobile carrier for details about your text messaging plan. Better Image Solutions is not responsible for any charges from your mobile carrier.
How to Opt Out
You can opt out of SMS messages at any time by replying STOP to any message you receive from us. You will receive a confirmation message and will no longer receive SMS notifications. Opting out of SMS will not affect your ability to use our services or receive communications via email. You may also opt out by contacting us at [email protected] and requesting to be removed from our SMS list.
How to Get Help
If you need assistance, reply HELP to any message for support information. You can also contact us directly at [email protected] or visit our website at betterimagesolutions.com.
Supported Carriers
Our SMS service is supported by major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. Carriers are not liable for delayed or undelivered messages.
Privacy
Your phone number and personal information are kept confidential. We do not sell, rent, or share your phone number with third parties for marketing purposes. For more information about how we handle your data, please review our Privacy Policy.
Changes to SMS Terms
We reserve the right to modify these SMS terms at any time. Any changes will be posted on this page. Your continued participation in our SMS program after changes are posted constitutes your acceptance of the updated terms.
Contact Information
If you have any questions about our SMS notification service, please contact us:
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